"Insufficient Credits"

According to our system you successfully transcribed 1,145 images, which explains why you have no more credits left. Due to the glitch with the credit indicator not updating reliably you actually probably got a few more than were allocated to you for the beta period! But since this was not clear and might have interrupted your work I’ve topped your account up with some extra credits. If you have more images to transcribe you could either buy more now or wait until the end of the beta period, when we’ll send out a final survey and allocate additional credits based on feedback. As for finding out how many credits you have remaining, you can do this by clicking on the circle on the top right, pressing “Manage account”, then “Subscription”.

We’ve noted, based on this feedback, to prioritise fixing the remaining credits count and to introduce a clear place where remaining credits are displayed.

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